Green SaaS - Reducing the Carbon Footprint with Green Support Desks
Speaker:
Lluis Font
CEO NTRglobal
Track:Deploying Virtualization in the Enterprise
In this session, CIOs will hear how global companies and SMBs alike can assess opportunities to adopt Green Support solutions in the Cloud and make these efforts highly visible to internal and external audiences. Green Support via Cloud Service Desks with live expert human support initiatives are a win-win-win proposal: they reduce the corporate carbon footprint, they increase service levels to customers, and they significantly cut operating costs. Armed with real-world examples, the speaker will show how our industry can help reshape Green discussions beyond the manufacturing process, and offer even more evidence of the critical and strategic role service and support plays within technology firms. Technology companies are under increasing pressure to go Green. With Wall Street, environmental groups, as well as customers, stockholders, and employees all pushing Green issues with corporate executives, the trend is hard to ignore. But so far, the bulk of the attention has been on manufacturing facilities, disregarding the Green impact of other areas of the company, including IT services and customer support.
Speaker Bio: Lluis Font is responsible for all aspects of the NTRglobal business. Under his leadership and because of his focus on meeting customer needs, he has doubled revenue year-over-year since 2002. More than 17,000 businesses in 60 countries subscribe to NTRglobal on-demand solutions for remote support with NTRsupport and remote administration and IT task automation with NTRadmin. Before taking the reigns at NTRglobal, Font held numerous executive positions with top consulting companies, including Price Waterhouse, He wasl also CEO of AGM, The Global Company, one of Spain's biggest Internet consulting firms, where he grew revenues from 3 million Euros to 15 million Euros in one year.
SYS-CON's International Virtualization Conference & Expo series, now in its third year, is the leading event covering the booming market of Virtualization for the enterprise. This industry-leading event now comes to Europe, and Virtualization Conference Europe 2009 will be co-located in Prague with our Cloud Computing Expo Europe 2009. This combined event will surely deliver the #1 i-technology educational and networking opportunity of the year for leading Virtualization technology providers.
Virtualization Journal seeks to demystify virtualization and help IT professionals and Data Center Managers to understand fully the benefits of virtualization and to help remove the confusion and provide assistance in comprehending the similarities, differences and how they?re related as well understand more fully the functionality, benefits and challenges of each approach.
In other words, VMware’s server density is higher. Boles suggests this means that customers should be “assessing virtualisation on a ‘cost per application’ basis. VM density has a sign
Traditionally, the way people have implemented high availability is by using a high-availability management package like Linux-HA[1], then configure it in detail for each application, file system moun
Download the Virtualization Journal Sample Copy 
